Privacy policy
Last updated October 11, 2026.
Who we are
ShopHelm runs this website at getshophelm.com. We build tools so merchants and agents can run ecommerce together. This policy covers the marketing site: the Wholesale install list, the platform interest list, the free pricing check, and optional analytics used to understand visits from ads.
Questions: hello@getshophelm.com.
The ShopHelm Wholesale app
This policy does not cover the ShopHelm Wholesale app you install in Shopify. The app has its own privacy policy, covering the store and customer data it processes:ShopHelm Wholesale privacy policy.
Email list
If you join a list, we collect:
- Your email address
- Which list you joined (“wholesale”, “platforms”, or “audit” for a free pricing check)
- On the platforms list, the platform you chose (WooCommerce, Magento, BigCommerce, or other)
- Campaign details already present in the page address, when they are there: parameters that start with
utm_, plusgclid(Google ads) andfbclid(Meta ads) - The time you signed up
- The referring page address, if your browser provides one
- The user agent string sent with the signup request
We use this to send what you asked for: a note when you can install ShopHelm Wholesale, or a note when there is something real to try on a platform you named. We also use it to see which ads brought visitors to the page. We do not sell your email address.
The form is sent to a signup service we configure. That service stores the list. The page itself is a static file and does not store the form. A hidden field on the form is there to ignore automated submissions; leave it blank.
Free pricing check
If you ask for a free pricing check, we email you to ask for the CSV export from your current wholesale app. That file can contain product, price and customer tag data. We use it only to run the check on a test store and to email you the results, and we do not share it.
Analytics and advertising
When we turn them on, this site can load:
- Google Analytics 4, to count page views and measure email signups
- Meta Pixel, to measure page views and signups that come from Meta ads
If those tools are not configured, they do not load. When they do load, Google and Meta may set cookies and receive technical data such as your browser, device, pages viewed, and approximate location derived from your IP address. A successful email signup can be sent to them as a conversion (a lead) so we can tell whether the ads are working.
Their own policies describe what they do with that data:Google Privacy PolicyandMeta Privacy Policy.
You can block or delete cookies in your browser. An ad blocker may stop these tools from loading.
How long we keep it
We keep these email addresses until you unsubscribe or ask us to delete them. Backup copies may remain for a short time after that. Analytics providers keep their own data under their policies.
Your choices
Email hello@getshophelm.com to access, correct, or delete your email address. Marketing emails will include an unsubscribe link. If you write from a place with privacy laws such as the GDPR or CCPA, you can use that same address to make a request and we will respond.
What this site does not collect
This marketing site does not ask for your Shopify login, payment card, or store data. It does not run an application server; the pages are static files hosted on AWS Amplify.